Blog

5 Customer Service Tips for Early-Stage Startups

The primary goal of every startup in the early stage is to make the world know about their innovative idea and kick-start selling a product or service with a bang. If done right, marketing can do miracles for your startup and bring hundreds of customers making your company the next…

Read more

3 Myths About Customer Service Outsourcing

Customer Service Outsourcing Myths The fast growth of technology has changed the business operations and provided new opportunities for business development in the global market. Business processes outsourcing remains one of the most significant contributors to a world economy. Despite the fact that it’s quite a new concept, outsourcing industry is…

Read more

Chatbot Customer Support: New Pain of Crypto Сurrency Exchanges

  Thanks, technology world, chatbots became a mainstream. Anytime you decide to make a call in order to have an access to any business services, chances are high that you may be greeted by automated software, designed to assist you to access the service. This is an aspect that is…

Read more

Tips on Hiring for Outsourced Customer Service

Want to provide effective customer support? You can do this with ease! But only if you have qualified employees who are proficient enough to deliver wow support experience. And it really matters as customer care have an enormous influence on a public image of your brand. The statistics show that…

Read more

5 Reasons That Should Motivate a FinTech Company to Outsource Its Services

It is a common thing for established companies in the FinTech industry to outsource their work. By the reason of, they have experienced the numerous benefits of outsourcing work to professional companies that render the service. According to the survey conducted by Deloitte, more than 44% of FinTech companies outsourced…

Read more

Why Blockchain Startups Need to Outsource Customer Support

Whether you watch TV, browse the web or even wait on line in a store, you’ll probably hear people talking about the blockchain – the technology which went mainstream in 2017 and continues to gain popularity. There is a tremendous controversy whether bitcoin and other similar coins are bubbles about…

Read more

6 Tips on How to Survive in Crypto Business

  If nominating blockchain as a short-term bubble, you’ll have to eat your words, cause now it is more than just a gateway drug trend. We consider 2018 to be the intrinsic blockchain development year, like the 90s with the Internet and dotcom booms, like “frenzy” AI in 2016, and…

Read more
Get in touchWe can solve problems