Privacy Policy

Effective as of August 23, 2018

1. Purpose and Scope

1.1. Wow24-7 Inc., a company established under the laws of the State of Wyoming (registry code6891520; registered office address: 571 S. Washington, Afton, Wyoming, 83110), hereinafter referred to as the “Company”, strives to comply with applicable laws and regulations related to Personal Data protection in countries where the Company operates. This Policy sets forth the basic principles by which the Company processes your personal data, and indicates the responsibilities while processing personal data.

1.2. The Company does not knowingly attempt to solicit or receive information from children under 16 years of age.

1.3. The Company acknowledges and understands that you are aware of and care about your own personal privacy interests, and the Company takes that seriously. This Privacy Policy describes the policies and practices with regard to the collection and use of your personal data and sets forth your privacy rights. The Company recognizes that data privacy is an ongoing responsibility, and, therefore, the Company will from time to time update this Privacy Policy and its privacy practice as the Company undertakes new personal data practices or adopt new privacy policies.

2. Company’s website

2.1. The Company controls and manages– https://wow24-7.io (hereinafter the “Website”) which may collect particular data for its business purposes.

3. Definitions of legal bases for the processing

3.1. Consent – your clear agreement to process your personal data for a specific purpose.

3.2. Contract – the reason why the processing is necessary is based on a contract you have with the Company, or because the Company has asked you to take specific steps before entering that contract.

3.3.Legitimate Interests – the reason why the processing of your data is necessary is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:

3.3.1. gaining insights from your behavior on the Website;

3.3.2. delivering, developing, and improving the Website;

3.3.3. enabling the Company to enhance, customize or modify the Website and services;

3.3.4. determining whether marketing campaigns are effective;

3.3.5. enhancing data security.

4. Consent rule

4.1. If you have given consent to the processing of your data you can freely withdraw such consent at any time by emailing the Company to [email protected]

4.2. If you do withdraw your consent, and if the Company does not have another legal basis for the processing of your data, then the Company will stop the processing of your personal data.

4.3. If the Company has another legal basis for the processing of your data, then the Company may continue to do so subject to your legal interests and rights.

5. Company’s responsibilities

5.1. If you are a registered user or a visitor to the Website the Company acts as the ‘data controller’ of personal data. This means that the Company determines how and why your data are processed.

6. Your responsibilities

6.1. Read this Privacy Policy carefully.

6.2. If you provide the Company with personal data about other individuals, the Company will only employ that data for the special reason for which it was provided to the Company. By sending the data, you confirm that you have the right to dispose to process the data on your behalf in accordance with this Privacy Policy.

6.3. Treat your personal data as confidential and secure.

7. Collected data

7.1. The Company collects data when you interact with its Website, especially when:

7.1.1. you browse any page of the Website;

7.1.2. the Company calls you;

7.1.3. you use the Website and receive services;

7.1.4. you receive emails from the Company;

7.1.5. you chat with the Company for customer support;

7.1.6. you connect integrations;

7.1.7. you opt-in to marketing emails.

7.1.8. The Company collects the following categories of data:

– contact details such as you’re your first name, last name, address, telephone number, email address;
– data that identifies you such as your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version;
– data on how you use the website such as your URL clickstreams (the path you take through the website), goods/services viewed, page response times, download errors, how long you stay on webpages, what you do on those pages, how often, and other actions.

7.2. The Company collects the following categories of data:

7.2.1. The recipients of the collected data are the highest management level of the Company, its employees and contractors, and other third-party service providers mentioned below.

8. Purposes and legal basis for the processing

The Company processes the data for:

8.1.1. Providing Services:

Details: the Company needs to provide services accessible via the Website.
Legal basis: Consent; Contract; Legitimate Interests.

8.1.2. Keeping the Website running:

Details: managing your requests (like orders), login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.
Legal basis: Contract; legitimate Interests.

8.1.3. Improving the Website

Details: testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping the Website, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Legal basis: Contract; legitimate Interests.

8.1.4. Customer support

Details: notifying you of any changes to the service, solving issues, any bug fixing.
Legal basis: Contract; Legitimate Interests.

8.1.5. Marketing purposes (with your consent only)

Details: sending you emails and messages about new functions, goods and services, and content.
Legal basis: Consent.

8.1.6. Prevent fraud

Details: evercookies.
Legal basis: Legitimate Interests.

9. Your rights

9.1.4. You have the right to the data portability of your data to another service or Website. The Company will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.

9.1.5. You have the right to be “forgotten”. You may ask to erase any personal data about you, if it is no longer necessary for the Company to store the data for purposes of your use of the Website.

9.1.6. You have the right to lodge a complaint regarding the use of your data by the Company. You can address any complaint to your national regulator (see the list at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

In the context of the right to access information, the Company shall provide you with the information within one month of your request unless there is a justified requirement to provide such information faster.

10. Service providers

We may employ third party companies and individuals to facilitate our services (“Service Providers”), to provide services on our behalf, to perform service-related services or to assist us in analyzing how our services are used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use HubSpot to store your personal data, obtained through the contact forms on our Website. Please, check HubSpot`s privacy policy here: https://legal.hubspot.com/privacy-policy.

We use Calendly to schedule appointments for visitors of this Website and our business development team, for which you would be asked to provide some personal data, such as your name and email, etc. Calendly uses cookies, web beacons and other technologies to receive and store certain types of information during interactions, unless you opt-out. It may also record your log data, such as browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc. For more information, please check Calendly`s privacy policy: https://calendly.com/privacy

11. Security

We have security and organizational measures and procedures to secure the data collected and stored. We have security policies and data processing agreements with all our employees and contractors who are obliged to follow and maintain appropriate technical and organizational measures. We have internal Information Security Policy.

Connections to the Website are encrypted using 256-bit SSL with integrity assured by the SHA2 ECDSA algorithm.

We use servers that comply with strict international data security standards, including ISO 27001.

We use servers that are certified under PCI DSS Level 1, ISO/IEC 27001:2013, SOC 1 type II.

You acknowledge that no perfect security infrastructure exists, no data transmission is guaranteed to be 100% secure, and there may be some security risks.

You are responsible for your login information and password. You shall keep them confidential.

In case if your privacy has been breached, please contact the Company immediately on [email protected].

12. Location Of The Processing Of Personal Data

The personal data collected by the Company is processed at the Company’s office in the State of Wyoming. The Company is international and can have foreign branches and departments. The Company’s Research and Development department is based in Kyiv at secure premises. The employees and contractors of the Company’s Research and Development department are bound by the respective agreements, Company’s internal policies and Information Security Policy.

Hosting and storage of your data takes place at HubSpot`s servers and infrastructure, acting as a data processor, whose duties and obligations are outlined by respective data processing agreements.

13. Retention Period

The Company will delete your personal data from the databases pursuant to your demand to delete your data.

14.Transfer Of Your Personal Data

The Company has departments outside the EEA, especially the Company’s Research and Development department is based in Ukraine, Kyiv, therefore, some data the Company collects from you will be processed in Ukraine. Ukraine has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR.

The Company relies on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, the Company collects and transfers to Ukraine personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of the Company in a manner that does not outweigh your rights and freedoms. The Company endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with the Company and the practices described in this Privacy Policy. The Company also minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

15. Cookies

Cookies are pieces of data that a Website transfers to a user’s hard drive for record-keeping purposes.

The Company uses cookies to provide proper functionality on the Website and aggregate traffic data (e.g., what pages are popular). The Company may use ever cookies with reference to Legitimate interest only.

The Company uses the following types of cookies:

Strictly needed cookies. These cookies are necessary for the Website to work correctly. They will allow you to move our Website and use its capabilities. These files do not identify you as a person. If you do not agree to use this type of file this may affect the proper work of the Website or its components.
Cookies related to performance, efficiency, and analytics. These files help us understand how you interact with our Website by providing information about the areas visited and the amount of time spent on the Website, as well as showing problems in the operation of the Internet resource, for example, error messages. This will help us to improve the work of the Website.
Cookies related to analytics. These files help us to measure the effectiveness of advertising campaigns and optimize the content of Websites for those who are interested in our advertising. This type of cookie shall not be used for Your identification. All information that is collected and analyzed is anonymous.
Advertising cookies. These cookies record information about Your online activities, including visits to our Website, as well as information about the links and advertising that you have chosen to view. The Company uses such files to collect data about your activity on the Internet and determine your interests, which allows the Company to provide advertising that suits your interests and on which you have given your consent.

The Website capture limited data (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to the Website. The Company may use this data to analyze patterns and to perform system maintenance. You have several options how to manage cookies on your device. All browsers allow you to block or delete cookies from your device. You may consult the privacy features in your browser to understand what you should do if you need to manage cookies.

16. Address Of The Data Controller

Wow24-7 Inc.

registered address: 571 S. Washington, Afton, Wyoming, 83110

registry code 6891520.