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About Us
We Create Teams That Build Strong Relationships With Customers
Success is possible through strong communication and deep eagerness to develop, learn and become better
Our Story
WOW Results, Because We Care About People
We started as a small support service with a few clients and a big desire to build a company that makes communication between customers and businesses human-like, pleasant, easy, and affordable.
We’ve been delivering customer support since 2008. Today, we provide services for clients from 21 countries worldwide.
We are inspired by our success in connecting customers, service/product providers, and their satisfaction from mutual benefits. When we do a good job, people say thank you. When our service is stellar they go “Wow’.
Denys Dubner, CEO
How It Works?
We perform onboarding free of charge
Analyze
To choose the most effective tools and support channels, we’ll ask you to provide
us with some information concerning your company, products or services you
offer
Team Training
Our cooperation will start with the two weeks training period. During this time we’ll
set up several meetings and training sessions to find out more about your needs
and expectations.
Test
Based on the gathered information, we’ll prepare the special training test to
ensure that every agent on our team is ready to serve your customers and meet
your requirements in full.
Go Live
The team starts performing operational tasks. The onboarding dept tracks
performance for 1 month after going live to eliminate any flaws that may surface.
Improve
Provide us with the latest news about your products or services so that our team
can stay updated to help your customers in the best possible way.
