Case studies
Case Studies
Shared English Bundles per one Project
EssayEdge Case study: Client Care for an Essay Editing Service
About EssayEdge EssayEdge is one of the leading providers of admissions essay editing services on the Internet. Whether you need a basic proofread or in-depth advice on how to improve an essay the EssayEdge has a solution for you. The company’s essay editors…
case study WOW24-7 for Slidepeak
Slidepeak case study: customer support for a presentation design agency
About Slidepeak Slidepeak is a presentation design agency that builds customized, professional, and on-brand presentations for any occasion. The service covers all presentation processes — redesign, design based on existing content and presentation from scratch with the option of content creation. The agency…
Skillroads Case Study: Customer Support for a Resume Builder Agency
About Skillroads Skillroads is a professional resume writing service that hires skilled writers to help job seekers make a high-quality resume or CV. Skillroads aims to ensure that every client lands their dream job either with AI resume builder or personalized services their professionals provide. The company offers a very convenient and easy way to create a high-quality resume in the right format.   Main challenge The main challenge that…
case study WOW24-7 for Talaera
Talaera Case Study: Wow24-7 Solutions for Online Learning Business
About Talaera Talaera provides online Business English Training to non-native English-speaking professionals. The platform helps employees at global companies to master their English communication skills. Talaera focuses on personalized training and creates solutions for each learner’s specific needs. The company has clients from…
Customer Support Case Study
WOW24-7 customer support service positively influenced on HMD Clinical
About HMD Clinical HMD Clinical provides an interactive response technology to help clinical trial processes. The company develops and supports innovative clinical trial control, data capture and management software. It includes supporting the library of web reports, validated visit modules, randomization schemas, supply…
Customer support for calmery
Keep calm and get support. Customer support for Calmerry
About Calmerry  Calmerry is an affordable therapy for everyone. The idea of Calmerry is to provide online therapy services for your mental health. Its licensed therapists deliver positive change at a secure HIPAA-compliant e-therapy platform. With Calmerry online therapy, you’ll successfully overcome life’s challenges. This is a safe place to find a licensed counselor who would listen to your issues via messages or live video and create a personalized treatment…
case study WOW24-7 for Learning Tribes
Learning Tribes Case Study: Cost-Beneficial 24/7 Support
About Learning Tribes Learning Tribes is a global company that offers digital learning solutions to individuals and businesses all over the world. Learning Tribes provides face-to-face, digital, and blended learning courses customized to each client’s strategic goals and business requirements. Main Challenge The…
customer support for student share
StudentShare Case Study: Human and Well-Versed Support Services for an EduTech Company
About StudentShare StudentShare is an online database of academic essay examples that contains 1m+ unique samples on a variety of topics written by students for students to use as a guide and inspiration. Main Challenge StudentShare needed an omnichannel customer care solution to…
case study wow-24-7 Dixa
Dixa Case Study: 24/7 Customer Support Coverage for a SaaS Company
About Dixa Dixa is a Software-as-a-Service (SaaS) company based on a passionate idea of completely changing the way that customers interact with brands.  Main Challenge Dixa’s representatives were looking for a way to be available to their customers 24 hours a day. They needed a reliable customer support outsourcing partner that could solve the problem and provide: A skilled and dedicated support team; High-quality inbound support via phone, chats, and…
case study WOW24-7 for AppSolution
The App Solutions Case Study: Customer Support Services for a Web Development Company
About The App Solutions The App Solutions is a US-based company that provides mobile and web development services for clients across the globe. Main Challenge The company needed a cost-effective customer support outsourcing solution to connect with clients via phone, chat, and contact…
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