Case studies
Case Studies
Shared English Bundles per one Project
Customer Support Outsourcing Service
Learning Tribes Case Study: Cost-Beneficial 24/7 Support
About Learning Tribes Learning Tribes is a global company that offers digital learning solutions to individuals and businesses all over the world. Learning Tribes provides face-to-face, digital, and blended learning courses customized to each client’s strategic goals and business requirements. Main Challenge The…
customer support for student share
StudentShare Case Study: Human and Well-Versed Support Services for an EduTech Company
About StudentShare StudentShare is an online database of academic essay examples that contains 1m+ unique samples on a variety of topics written by students for students to use as a guide and inspiration. Main Challenge StudentShare needed an omnichannel customer care solution to…
case study wow-24-7 Dixa
Dixa Case Study: 24/7 Customer Support Coverage for a SaaS Company
About Dixa Dixa is a Software-as-a-Service (SaaS) company based on a passionate idea of completely changing the way that customers interact with brands.  Main Challenge Dixa’s representatives were looking for a way to be available to their customers 24 hours a day. They needed a reliable customer support outsourcing partner that could solve the problem and provide: A skilled and dedicated support team; High-quality inbound support via phone, chats, and…
Customer support for appsolution
The App Solutions Case Study: Customer Support Services for a Web Development Company
About The App Solutions The App Solutions is a US-based company that provides mobile and web development services for clients across the globe. Main Challenge The company needed a cost-effective customer support outsourcing solution to connect with clients via phone, chat, and contact…
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