What pricing options do you offer?
WOW24-7 is the most suitable outsource customer service for small business and medium-sized companies. We can make you a favorable offer based on your brand’s needs and taking into account all your preferences. As an experienced customer outsource support, we have various pricing bundles with a monthly fee for any need and budget. Want to find out more about our Pricing Options and get a Custom Quote? Click here to learn more.
Can I get a personalized offer if I can’t choose one from the Pricing Options?
No problem! A customer-oriented approach is fundamental for our company. Thus, our pricing policy is quite loyal. It means that everyone has an opportunity to enjoy customer service outsourcing at the most affordable price. Whether you own a small-sized company or a big enterprise, we will quickly find the right way to help you. Our primary goal is to understand your business needs, make a detailed analysis of the given requirements and provide you with outsourced customer services that work best for your company. So once you can’t find an appropriate pricing option, feel free to send us a request. In any case, we guarantee that there will be no surprise charges or extra fees.
What makes WOW24-7 different from other companies?
We are one of the top providers of outsourcing customer services. For about 12 years, our company has been offering multilingual customer services globally and creating customized solutions to solve any problems related to customer care. Our primary clients are owners of small and medium-sized companies who want to facilitate their business development and lower operations costs.
While other services offer standard models, our customer support company always creates the most effective strategies exclusively for every client. Besides, we make every effort to match the industry-specific needs of your business. Whether you work in the sphere of e-commerce, startups or gaming, we have qualified specialists to handle the front office and the back office of your company.
When it comes to front office, WOW24-7 gives our clients an opportunity to focus on the business growth while we are taking care of menial tasks – from inbound and feedback calls to customer upselling and emails. Be sure that our experts know how to build interactive communication with your clients to strengthen their loyalty to your brand. When ordering customer support outsourcing from our service, you have an opportunity to both establish long-term and productive relationships with clients and boost their satisfaction.
Hiring us for your back office needs is especially beneficial when you want to make the best use of your resources or just need help with data entry, content moderation, and knowledge bases. Also, we can provide you with a virtual assistant who is qualified enough to cope with your tasks 24/7.
What are the main advantages of outsourcing customer support?
Every business owner knows that customer care is an essential part of every business. In other words, your company won’t succeed if you provide customer service at the low level. In this case, you can’t attract new clients and keep loyal ones coming back for more. No doubt, customers need to experience a personal approach to stay satisfied.
But there are a lot of companies that lack staff or the time to properly handle the needs of their clients. To protect your business from failure, you can always turn to WOW24-7 for help. We’ll find a powerful strategy to match customers’ needs without additional expenses on your part.
Outsourcing will also help your employees focus on their day-to-day work instead of responding to clients’ requests. Hiring our service, you can be sure to cooperate with a team of trained and qualified managers and support representatives who already have the necessary skills to treat your clients in the best possible way. What is more, our customer support can analyze the ways your customers use to contact you the most and create an effective strategy that suits those platforms.