How to Transform Customer Support & Back Office Efficiency through Strategic Outsourcing July 21, 2023 Read More β
Everything You Need to Know Before Hiring Support Teams and Agents From an Outsourced Company May 8, 2023 Read More β
Average Handling Time: 35 Steps to Improving the AHT in Call Center & Contact Center March 23, 2023 Read More β
De-Escalation Techniques: Customer Support Team Can Help You Retain Clients January 31, 2023 Read More β