GIVE YOUR CUSTOMER SERVICE A HUMAN TOUCH

Improve your NPS & CSAT. Increase your CLTV & ARPA. Get Scalable Customer Support Solution, operating 24 hours a day 365 days a year. Focus on growth while we optimizing routine

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Global Outsourced Customer Service

Best companies around the world choose WOW24-7

Generate more revenue, increase retention and append personalized customer experience

Schedule, a 30 minutes call with Sales Team

Get a live 1:1 demo and your questions answered

GDPR Compliance

Complete control over the process

Smooth, fast and transparent 

Recruiting

Customizable, web-based recruiting

They are very fast when it comes to recruitment and very competitive when it comes to pricing.
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Julia Giesbrecht
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Reporting

Management

Let the numbers do the talking

See how we can help your organization to grow

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Benefits

Additional benefits and services to ensure your success

The assistance and support you need to make the largest impact possible

ISO27001 Certified

Your clients' data is 100% safe and protected. We do all our best to satisfy HIPA, PCI & GDPR standards

Emphatic Listeners

Your trusted team for proactive communication, customer service and unparalleled subject matter expertis

IT Services

Technical services tailored for your organization by ACTIVE’s highly experienced IT professionals

Custom Teams

Fully customizable and unique way of recruiting, gives you full control over team creation and management

Problem Solvers

Showcase your unique brand identity with a team of professionals who can cover you back

Digital Services

Make decision based on data & statistics to maximize return on marketing investment & double your profit

Want to learn more about our services?
Our Agents

Multilingual Agents

You have many things to do. Let us help you with customer support.

The assistance and support you need to make the largest impact possible

Data Privacy & Security

GDPR, ISO, HIPA, SOC2, PCI & etc. The world has changed nowadays. We value privacy. We keep all personal data by the guidelines, safe & secure

Flexibility is our Approach

Each business is unique, and each situation differs. We are glad to help.

Humans Only

How do you feel when having a problem you facing a bot? They feel sucks, right?! We hire only human species, any race, any gender, or religion

Any Support Channel

Chats, Emails, Calls, Video, Tickets, Tasks. As far you can explain what you want us to do. We can find people, who can do it.

Bilingual Agents

Most of our agents are located in European countries. A lot of them are bilingual and trilingual. Also here are huge market of technical specialists.

24/7 a week 365 days a year

Our pricing plans are based on interactions. Pay just for what you use. No need to pay extra if there were no interactions.

How it Works

Get advice and help from our expert team

Planning

Operating meticulous analysis of your clientele needs

Documentation

Creating knowledge base, FAQ, call scripts

Team Training

Providing experienced and devoted agents

Go Live

Quick start and forward-thinking alongside

Our Pricing

Flexible Pricing Models

Tailored to your business needs

SHARED BUNDLES

Our shared team bundle is a scalable solution that offers a group of agents working on multiple projects including yours. Depending on your business needs, the plan can range from 125 to 400 hours per month and include different types of support (1st line or 1st & 2nd line).

DEDICATED TEAMS​

Our dedicated team bundle offers the help of professional customer support service reps that work only on one specific project. They possess extensive knowledge of the company’s product or service and are committed to providing customer assistance with any issues or questions users may have.

Schedule, a 30 minutes call with Sales Team

Get a live 1:1 demo and your questions answered

Our Advantages

Outsourcing customer services tailored to your business needs

WOW24-7: Outsourced customer support

WOW24-7 provides customer support outsourcing services for businesses worldwide. Our goal is to deliver an excellent user experience and help companies improve their customer engagement. We use omnichannel support to resolve customer problems at a faster speed. Our extensive background includes work with different industries such as SaaS customer support and E-Commerce outsourcing services, Venture Capitals, Tourism, Telecommunication and FinTech providers, Software and Hardware Development businesses.

Outsourcing customer services is especially a great solution for startups, small and mid-sized businesses. Companies that don’t have the budget to maintain an in-house support team can simply outsource their client care to an external provider. At WOW24-7, we know all ins and outs of the customer support market. We use our extensive knowledge as a base to build effective strategies and find solutions that meet every client’s needs. If you search for a reliable support outsourcing partner that knows how to treat customers right contact us and find out more about our services.

Advantages of outsourcing to WOW24-7?

WOW24-7 is one of the top customer service outsourcing providers on the market. Over the last 15 years, we’ve earned the trust of businesses around the globe. Companies from different industries rely on us for handling their customer service and managing client inquiries.

We work primarily with small and medium-sized businesses that are looking for an affordable way to improve their customer engagement and satisfaction. Our outsourced support service cost meets that need allowing our clients to save money and reserve it for business development.

Besides affordable service prices, WOW24-7 offers other benefits like the help of highly skilled support teams. In addition to building a knowledge base and operational plan, our agents set out strategic goals to reinforce your brand’s loyalty. Moreover, our agents are qualified to work with different industries be that eCommerce, SaaS, gaming or other.

Retaining your customers is essential as it is the key to long-term business success. WOW24-7 offers outsourced customer retention solutions that can nurture client loyalty and trust towards your brand. So if you are looking for a reliable outsourcing partner that can help you create strong relationships with your customers, WOW24-7 is your best choice.

 

Benefits of customer service outsourcing

The quality of your customer support service determines the degree of your business success. Outsourced customer service offers many advantages that impact your business operations and user experience in a positive way.

When outsourcing to WOW24-7 you get customized call center solutions, professional 24/7 global support, multilingual support, cost-effective resources, more time for core business tasks, and increased productivity. We strongly believe in the individual approach and try to implement it in our communication strategy. WOW24-7 agents work tirelessly to provide the quickest and best possible customer assistance. We can guarantee that our outsourced support can help you improve your customer retention and achieve your business objectives.

What outsource pricing options do we offer

WOW24-7 outsourced support offers various plan packages to fit any business type. Our call center outsourcing company provides a selection of different bundle options that would work perfectly for small, medium and large-sized enterprises.

WOW24-7 customer support outsourcing services cover all aspects of client care. Our solutions and strategies are proven to be highly effective when it comes to improving customer satisfaction and business growth. Our support teams can provide help with virtually any request you may have, from multilingual customer service to business IT support. When choosing WOW24-7 you choose the service your customer deserves.

WOW24-7 Sales Team

Got more questions? We’ve got answers​

Get in touch with our consultant today!​