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Customer support live chat is one of the most demanded ways to keep in touch with clients. It has various advantages over other channels, like email support or phone support. Live chat window means accessibility, convenience, and real-time response. Using the pre-chat survey option or chat transcripts, you can collect valuable data on your customers’ behavior and preferences. Even the absence of coverage is not a problem here since the modern live chat app can deliver offline messages. However, setting up and maintaining in-house live chat support is usually time-consuming. So, make this process cost-effective and focus on your first-priority tasks. Hire a live chat agent. Opt for a chat support company. Or even better – choose us to surprise your clients with the “WOW” level real-time services.