Come join our team!
We are an outsourcing company with operational offices in Kyiv and Lviv, actively searching for an exceptional Customer Support Representative fluent in Spanish and English to join our dynamic team.
We collaborate with esteemed organizations across multiple countries, including Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond. In essence, you’ll be making a worldwide impact right from your desk! At our company, you’ll engage with clients from diverse nations, enriching your communication skills on a global stage.
- Swiftly and accurately addressing customer inquiries via phone, email, or chat.
- Identifying customer needs and guiding them in utilizing specific features.
- Collaborating with team members by sharing feature requests and effective workarounds.
- Keeping customers informed about new features and functionalities.
- Ensuring the resolution of technical issues through diligent follow-up.
Skills & Requirements:
- Exceptional communication skills in both Spanish and English.
- A background in customer support or call center operations (a bonus, but not mandatory).
- Flexibility to accommodate different time zones.
- A team-oriented mindset coupled with a passion for continuous learning.
What We Offer
- Enjoy working remotely
- Paid training and probation period
- Competitive compensation
- The community of like-minded people
- A dynamic and cooperative work environment
- The opportunity to grow professionally