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Shared team bundle
Shared English Bundles per one Project
Hot Line
1/st line
Monthly interactions
up to 50
Training
time
1 week
Agents’ work attitude
Strict workflow, scripts
Features:
  • ALL CHANGES;
  • Free training;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • 24/7 English spealing support.
Get a quote
Startup Shared
1/st line
Monthly interactions
up to 500
Training
time
2 weeks
Agents’ work attitude
Strict workflow, scripts
Features:
  • ALL CHANGES;
  • Free training;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • 24/7 English spealing support.
Get a quote
Basic Shared
1/st & 2/nd line
Monthly interactions
up to 1000
Training
time
2-4+ weeks
Agents’ work attitude
Proactive
Features:
  • ALL CHANGES;
  • Free training;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • 24/7 English spealing support.
Get a quote
Semi-Dedicated
1/st & 2/nd line
Monthly interactions
up to 1600 & 400 dedicated hours
Training
time
2-4+ weeks
Agents’ work attitude
Proactive
Features:
  • ALL CHANGES;
  • Free training;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • 24/7 English spealing support.
Get a quote
Notes
In case of exceeding the limit of tickets per chosen pricing plan, the standard ticket fee will be charged as per actual plan within next service month.
Startup Shared
Startup Shared
Basic Shared
Basic Shared
Semi-Dedicated
Semi-Dedicated
Dedicated team options vs. Pricing
You can check pricing per one project with English speaking support
Free setup and onboarding time is approximately 1 month
Free monthly reporting
1 Free US/Canada
toll-free number
We’ll conduct the initial interview and there you’ll be able to participate on the 2nd interview of candidate(s)
We’ll hire dedicated agent(s) to support specifically your project. Support agents will work in-house
Management is provided at no additional cost when the required number of agents is 2 or more
Dedicated
1-4 agents
Monthly interactions
from 640 up to 2560
Dedicated hours monthly
from 160 up to 640 hours
Schedule
Business hours, 24/5
Features:
  • ALL CHANGES;
  • Direct communication with agents;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • Free management (for 2+ agents).
Get a quote
Dedicated
5-9 agents
Monthly interactions
from 640 up to 2560
Dedicated hours monthly
from 800 up to 1440 hours
Schedule
Business hours, 24/5, 24/7
Features:
  • ALL CHANGES;
  • Direct communication with agents;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • Free management (for 2+ agents).
Get a quote
Dedicated
10+ agents
Monthly interactions
from 6400 interactions and more
Dedicated hours monthly
from 1600 dedicated hours
Schedule
Business hours, 24/5, 24/7
Features:
  • ALL CHANGES;
  • Direct communication with agents;
  • Free Set Up;
  • 1 free US/Canada toll-free number;
  • Free monthly reporting;
  • Free management (for 2+ agents).
Get a quote
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