Startup Founders Tell Us: How industry leaders experienced customer support outsourcing
October 9, 2018 | Wow24-7.io
A decade ago, everyone was saying that soon telemarketing will be gone. But it’s 2017 already, and telemarketing is still here. Moreover, it has become one of the most effective prospecting and marketing strategies, standing beside online advertisement and content marketing methods.
Telemarketing in Singapore has its own peculiarities and challenges, but it doesn’t mean that Singapore companies should neglect this method. Today you are going to learn how telemarketing can contribute to your business’ development and why you should consider outsourcing it.
Why Outsource Telemarketing in Singapore?
These days, hundreds of companies use telemarketing outsourcing, even in Singapore. If you’re not one of them, here’s the news for you: you’re missing many great opportunities. Want to know why?
Here are the reasons to outsource telemarketing from Singapore:
- Outsourcing can actually save your money. First of all, you don’t need to hire more people and train them to be good telemarketers. Specialized organizations do all of that and more. They invest more to hire more people and train them longer, which makes them more skilled. Plus, specialists from such companies are more likely to be able to handle different types of people over the phone because they work with companies all over the world and are used to different people’s mentalities and moods.
- Your business will progress because you’ll reduce the workload and your employees will be more productive, focusing on their main responsibilities.
- You can’t be flexible enough to do effective telemarketing, as it requires constant changes in the volume of work and approach.
Sometimes only one telemarketer can suffice, and sometimes you need dozens of people to work on prospecting. Flexibility also implies your workers’ ability to make calls during different hours. Not all of them will agree to change their regular schedule in order to turn a potential lead into a sale, while the outside telemarketing companies will be glad to adapt to your time requirements.
However, there’s one major downside of telemarketing companies in Singapore. They can’t boast of having great call lists. In case you didn’t know, in 2012, the Singapore government created the Personal Data Protection Act, which allows companies and consumers to register at the “Do Not Call” database if they don’t want to receive unsolicited calls.
Thus, telemarketing organizations in Singapore are obligated to check the “Do Not Call” list before getting to work, which makes their call lists rather short. That’s why outsourcing telemarketing services beyond Singapore is a wise choice too. They have good lists of other companies’ managers, VPs, C level workers, and more. And possessing the right data means more chances to get new clients.
You see now how effective and efficient telemarketing outsourcing can be. If you want to increase your sales and expand your list of potential clients and interested prospects, contact us today, and we’ll help you drive your business to success.
5 main reasons why outsourcing is good for your business
Benefits of Outsourcing with Us
We know that doing business is hard and complicated. You are doing the right thing by outsourcing your telemarketing. And here’s what you can get as a result:
- Transparent efficiency
- Immediate response
- Cooperation with the experts.
- Save money.
- Flexibility.
Transparent efficiency. We will collect all the necessary data, analyze the performance of our workers, determine actual results and efficiency levels, and compare them to your actual goals.
Immediate response. Do you need to outsource your telemarketing right away, without postponing? We have people who are ready to work right here, right now. No need for long and boring negotiations; no need to wait to recruit new people.
Cooperation with the experts. Our team has a lot of experience not only in telemarketing but also in customer service. We know how to work with potential prospects and consumers.
Saved money. It’s obvious that you don’t have to hire more people for your company to do the telemarketing full-time. You also don’t have to invest in the software and equipment, as we have everything that is necessary for telemarketing successfully.
Flexibility. Making your staff combine their regular work with telemarketing can’t bring great results. Our specialists are ready to dedicate all their time to your company’s telemarketing, adapting to any requirements you might have.
Contact us now to discuss your business telemarketing, and we will be happy to answer all of your questions.
