24/7 Live Agents

Smartly Outsourced Customer Support

for Retail & E-commerce
Ticket Solved!

What You Get

24/7 Coverage

Boost your customer satisfaction rate. We operate 24/7/365, including holidays.

multilingual

We speak English, Spanish, German, French, Italian and Polish languages across major markets

Any Communication Channel

Your customers will be heard through any channel you choose. Email, Chat, In-app, Facebook, Whatspp, Telegram, iMessage, or any other.

Quick-Witted Agents

A variaty of problems in retail could be vast. Our agents experienced to solve non- standard tasks with non- standard solutions.

Protected & Secured Data

Variaty of problems in retail could be vast. Our agents experienced to solve non- standard tasks with non- standard solutions.

Hot season Spikes Coverage

Ensure business operation without interruptions & downtimes during Black Friday and holidays. Our team will provide you with unlimited opportunities for scaling in dymanic market conditions.

Management & Communication

Remote teams are not easy to manage. We know it. We built our environment to make it smooth and measurable. Quality assurance, monthly reports and regular staff trainings are a key to achieve the best result.

Transferable Knowledge Base

We’ll help you set up a well-designed customer support system by providing a deep knowledge base and proper management to guarantee strategic goals achievement.

You'll get WOW-Results With:

Higher Revenue

Improved upsells & cross-sells in little to no time

All Channels

Multi-lingual & Cross-Channel Customer Support

Measurability

Trackable Process