Come join our team!
Are you on the lookout for an exciting and professional work environment that offers a unique opportunity to engage with international clients? Look no further! We are currently seeking a Customer Support Representative to join our close-knit team.
Why Us?
We’re an esteemed outsourcing company, with operational offices in Kyiv and Lviv. Our mission is to provide top-notch customer support services to businesses worldwide, collaborating with companies hailing from Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA, and beyond.
In our company, you’ll immerse yourself in a multicultural setting, honing your communication skills while interacting with clients from diverse backgrounds.
Responsibilities:
- Promptly addressing customer inquiries via email, chats and phone.
- Skillfully managing customer concerns and complaints.
- Guiding new clients through updates, discounts, payment methods, and other company-related matters.
- Delivering top-notch support to our valued existing customers.
Skills & Requirements:
- Exceptional fluency in English.
- A background in customer support or call center operations (a bonus, but not mandatory).
- Outstanding written and verbal communication prowess.
- A keen ear for active listening.
- A knack for analytical thinking and problem-solving.
What We Offer
- A vibrant and driven workplace culture
- Competitive salary packages
- Enjoy working remotely
- Paid training and probation period
- The community of like-minded people
- A dynamic and cooperative work environment
- The opportunity to grow professionally
Join us and become part of a dynamic team that values your skills and offers an exciting platform to grow both personally and professionally! Please kindly provide your CV