Come join our team!
If you are looking for a fun and professional work environment and want to get experience in communication with international clients you are in the right place! We are now looking for a Customer Support Representative in our friendly team.
We are an international outsourcing company, based in Kyiv and Lviv. We provide customer support services for businesses worldwide and work with companies from Israel, Germany, Denmark, Switzerland, Netherlands, Sweden, Canada, the USA and many more.
In our company, you will have an opportunity to work with clients from different countries and grow your communication skills.
Our perfect candidate has:
Fluent English;
Relevant experience in customer support or call center operations (will be a plus);
Great communication skills, both written and oral;
Active listening skills;
Analytical and problem-solving skills.
Main Responsibilities:
Respond to customer email and phone queries;
Handle customer complaints;
Consult new clients about updates, discounts, payment methods and other company matters;
Provide excellent support for existing customers.
Schedule options:
Morning shift 8:00—16:00
Day shift 14:00—22:00
Night shift 22:00—8:00
2 days off per week
What we offer:
- Fun and ambitious atmosphere
- Competitive salary, fixed in US dollars
- Work with international clients
- Social package, 18 days of paid vacation and paid sick daysList Item
- Stable environment and career development opportunity
- Chance to work in one of the top customer support agencies in the world
- Comfortable and modern workplace
- Friendly team and fun corporate events
- Coffee, fruit and yummy snacks in the office