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5 Tips On How To Manage A Customer Service Team

Reality shows that heavy percentage of clients refuse to deal with the company just because of bad customer support experience. 80% of companies think they deliver best support practices, but only 8% of their customers think the same. Customers are the lifeblood of every company. Your client is your future…

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Social Media Marketing is Crucial for Your Customer Support Strategy

Supporting customers is an ever-evolving process which includes an activity in social media resources. There is no doubt, that social media oriented customer service will help you to grow your business. Your customer is the modern one and by delivering great support on the social platforms you can build strong…

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