What is cold calling? Cold calling is the earliest stage of selling process. Cold calling typically refers to the first telephone call made to a prospective customer. The main purpose of cold calling is to capture your customer for the first time without any appointment at commercial premises or households.
“Cold calling is dead!”. People keep saying it while many successful businesses rely on it to drive revenues. Uber, Twitter, Fortune 500 or high-growth startups, they all have sales reps eagerly dialing numbers day in and day out, writes Close.io.
If you are in cold calling activity without proven cold calling strategies you will be thrown into the deep end. Cold calling activities demand terrifying amount of time. This process is difficult, and sometimes even frustrating and hard for your sales.
“For most of us, cold calling is a dreaded and daunting task that strikes fear down the backs of even the most fearless of marketers. However, it’s a part of the game”
– Drew Hendricks.
If you can not ignore cold calling, outsourcing will be your flying start.
Sales Process occupies on the phone 6 to 6.5 hours a day, doing approximately 13 dials an hour, 100+ a day, 2200+ a month, according to Intelli Connection. Does your sales department have this time? Outsourcing cold calling frees your internal resources. Cold calling services companies help you to maintain sales process throughout the world 24/7. At this time you can focus on the core of your business without spending time on management which is time-consuming activity.
Cold calling is a money burner. When it comes to B2B cold calling, the price and quality of a product are not keys for your customers. What they really care about is amazing sales experience. For sales managers who use the strategy of B2B calling, it is important to build valuable relationships with clients. Here sale representatives play a critical role: they need to know the services and products perfectly, as well as what makes them special among the competitors. It can take a year for a new employee to contribute to the success of your company. Besides, it takes a lot of time and money to invest in hiring and training each new staff member.
Outsourcing your cold calling team will save your time and money and will guarantee efficient sales experience.
Every cold call is all about being unique, satisfying customers’ sales experience, and motivating them to do a right choice. Indeed, it might become a real challenge, especially when you run a small business or a start-up and have a lack of experience in this activity.
Outsourcing cold calling companies provide you with experts in sales activities which were engaged in lots of spheres and definitely know how to represent your product as “reliable”.
WOW24-7 helped TheAppSolutions – leading provider of mobile app development to maintain customer support 24/7 and to obtain new leads:
“An excellent choice for those who want to grow their client database. Wow24-7 generated way more leads for us than any other outsourcing service. And that’s the kind of job only pros can do!”
– Oleksii Kharchyshyn, CEO, The AppSolutions.
Are you sure that you have time for supervising your calling team? Do you have tools for recording every call? Do you have time to revise 200 calls each day and to collect data about them? It is the outsourcing cold calling company’s commitment to keep you fully engaged throughout the campaign.
Nowadays, all outsourcing cold calling services companies have technologies to record all calls and keep them in a client’s private library allowing any member of your management to conduct a QA audit at their convenience. All of them use CRM systems like Freshdesk which collect information and provide you with final statistics about calls.
Outsourcing cold calling provider is your best friend in understanding your potential customer. According to collected data, they will measure client’s satisfaction and improve customer’s experience among your company every time. You can run two different campaigns or even more and they will be supported perfectly by outsourced cold callers because they are scalable. Dedicated team of cold callers is always flexible and scalable.
If you want to be successful in your cold calling processes, outsource it to us. The team of our call center outsourcing company consists of professionals. We have established lots of calling activities from zero. Best of all, our outsourced call center services showed an amazing level of scalability. So not only we help you with the routine work, but we also contribute to increasing the bottom line of your business.